Custom Wi-Fi Digital Frame for a Smart Home Brand

Customer Background

Customer: James Anderson

Company: A smart home technology company based in Silicon Valley, USA.

Request Date: June 2024

Requirement:  James Anderson wanted to introduce a Wi-Fi digital frame to enhance family interactions, allowing users to share photos instantly while integrating with smart home ecosystems with voice control and remote uploads.

Communication & Solution

June 15, 2024: James contacted us via LinkedIn, stating his team was looking for a smart Wi-Fi digital frame to integrate seamlessly into their smart home ecosystem.

June 18, 2024: We held our first video call to showcase our existing products and discuss custom requirements:

● 10.1-inch HD IPS touchscreen

● Support for Human body induction

● Free app for remote photo uploads

● 32GB internal storage with SD card expansion

● Customize our company's LOGO

June 25, 2024: We sent the first batch of samples.   After testing, James’ team requested optimization for the automatic brightness adjustment, which was completed by July 5.

July 20, 2024: Mass production was confirmed, and the first batch of 2,500 units was shipped to the U.S. market on August.